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Current chapter: UP.Phone Errors and Troubleshooting
Section 77 out of 79 total sections , Section 3 out of 4 sections in this chapter


Service-related errors

The following table lists errors caused by HDML services. If the phone displays any of these errors when you are accessing your service, there is a problem with your service.

String  Default Message  Cause/Solution 

None 

Access Control Error  

The current card attempted to illegally link to a deck for which access control is enabled. A common cause for this error is trying to navigate to a deck in a different domain. By default, the domain of a specified URL must match the domain of the calling URL. 

Note that the UP.Browser performs a literal string match between the domains of the requestingand target decks--it does not resolve names or aliases into canonical domain names. For example, if your deck has the domain 204.163.167.193, a deck in the domain devgate2.uplanet.com will not have access to your deck, even if devgate2.uplanet.com is an alias for 204.163.167.193

You can change the access rules for a deck using the <ACCESS> element. For more information, see the UP.SDK Developer's Guide

None 

HTTP Reply failed  

The HTTP request from the device failed. This error can result from failure to open a connection, or failure to read, write, or parse the request header information. 

1002strings  
Digest is too large for device  

The service sent a digest that was larger than 1460 bytes after the UP.Link server compiled it. 

1010strings  
Service read error  

The customer is attempting to access a service that is returning bad data; the UP.Link server is rejecting the data that is being sent from the service. This message is caused by the inability of the UPLAgent to handle the returned WML data sent by the server. There are a large number of possible reasons for this, most of which are covered by the transaction log or system log. 

1011strings  
Service write error  

The subscriber is attempting to access a service that is not providing an HTTP "write" connection. In other words, the UP.Link server cannot send data to the service. 

1012strings  
Cannot connect to service  

The service may no longer be available at the specified URL or it was too slow and timed out. 

1013strings  
Invalid URL  

The specified URL is invalid (i.e. does not follow URL conventions). 

1014strings  
Bad HTTP status  

The service returned an invalid HTTP status header 

1015strings  
Invalid content type  

The service has provided a content type that the UP.Link server does not accept. 

1018strings  
Invalid notify type from messenger  

The service specified a notification type other than Alert or Prefetch. 

1019strings  
Compile Error  

The WML returned by the service could not be compiled. 

1020strings  
Invalid HTTP response  

The service did not return a valid HTTP response. 

1022strings  
Invalid redirect format  

The Web server hosting a service replied with a redirect that was improperly constructed. 

1023strings  
Invalid auth challenge type  

The Web server hosting a service sent an invalid authentication challenge. 

1025strings  
Infinite redirect loop  

The Web server hosting a service is in an infinite redirect loop. 

1026strings  
Infinite authentication loop  

The Web server hosting a service is in an infinite redirect loop. 

1027strings  
URL is too large for packet  

The service has sent a URL larger than 1460 bytes.  

1044strings  
HTTP response limit exceeded  

The service has returned an HTTP response that exceeds the limit configured for the UP.Link server. 

4000strings  
Invalid fax content  

The service has sent a fax with content that the Fax Manager did not understand. 

4001strings  
Invalid fax content  

The service has sent fax content whose mime container was not a multipart message. The actual content must be preceded by a remote_printing element. 

4002strings  
Invalid fax content  

The service has sent fax content whose mime container was a multipart message but had only 1 subpart. There must be a minimum of 2 subparts. The remote_printing subpart and the data subpart. 

4003strings  
Invalid fax number  

The fax number supplied is less than 10 digits or is greater than 11 digits. 

4004strings  
Maximum fax size exceeded  

The fax that was sent was larger than the Fax Manager will allow. If this is an issue, the fax limit must be raised and the Fax Manager restarted. 

4100strings  
Unsupported content type  

The application returns something that the UP.Phone or UP.Link cannot accomodate (e.g. a JPEG image). 

4101strings  
Internal fax error  

The FaxManager encountered a serious error.  

4102strings  
Internal fax error  
4103strings  
Internal fax error  


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Current chapter: UP.Phone Errors and Troubleshooting
Section 77 out of 79 total sections , Section 3 out of 4 sections in this chapter


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